MOHALI, Aug. 2 -- The Mohali circle of the Punjab State Power Corporation Limited (PSPCL) has reversed its earlier policy and will now accept both online and offline applications for new electricity connections.

The change comes after HT highlighted a violation of Clause 3.3 of the Punjab State Electricity Regulatory Commission (PSERC) supply code, 2024, which allows consumers to submit applications either online or offline. Despite this provision, PSPCL offices in Mohali, Zirakpur, Mullanpur, Banur, Dera Bassi, and Lalru had been accepting only online applications, leaving hundreds of applicants stranded daily.

In response, PSPCL chief engineer (South), Patiala, issued a circular on Friday, stating that no consumer will be denied a new...