Lucknow, Dec. 30 -- Hundreds of power consumers across several parts of the state capital are facing persistent low voltage, frequent disruptions, and damage to household appliances-not because they failed to follow rules, but because the Lucknow Electricity Supply Administration (LESA) did not complete its own work.

In areas including Gomti Nagar, Jankipuram, Amausi and Lucknow Central, residents who formally applied and paid fees for increasing their electricity load say their connections were never upgraded for load. While the power distribution company updated records and billing systems to reflect the higher load, the crucial step of replacing old single-phase meters with three-phase meters was allegedly ignored.

They still continu...