India, Sept. 16 -- Reflect on the time when the fax machine was a ground-breaking innovation, or when the internet emerged, changing the way businesses connected with their customers. Following that, social media, mobile devices, and cloud computing each transformed the business landscape in significant ways. Today, we stand on the brink of another major shift as artificial intelligence (AI) takes center stage. With its ability to automate, analyze, and augment processes, AI is reshaping industries, redefining business models, and creating new opportunities.

According to McKinsey's report, 'Superagency in the workforce: Empowering people to unlock AI's full potential', companies are aggressively investing in AI, with 92% planning to incr...