India, Jan. 8 -- The Municipal Corporation of Manesar has moved to a technology-driven and time-bound system to monitor door-to-door garbage collection across Manesar, following persistent complaints from residents about irregular services, officials said.

Under the system, residents can lodge complaints related to garbage collection by calling a toll-free helpline number, 1800-208-5654. Officials said complaints received through the helpline are expected to be resolved within three hours. The system was introduced in December.

MCM officials said all serviceable residential, commercial and village units are being mapped in real time using Radio Frequency Identification (RFID) tags and QR codes installed across properties, allowing the c...