Ludhiana, Dec. 12 -- The Electricity Ombudsman has slammed the Punjab State Power Corporation Limited (PSPCL) for issuing Rs.75.15 lakh bill (demand notice) to a Mandi Gobindgarh-based steel unit - Kisco Castings (India) Limited. The Ombudsman quashed the billing demand for what it described as gross administrative negligence.

In its order dated December 4, the Ombudsman cited that the hefty demand resulted from the PSPCL failing to update the consumer's revised load request, ignoring multiple letters and allowing internal communication gaps to persist, highlighting the power's department failure to adhere to basic regulatory requirements.

According to the complainant, the dispute began when the PSPCL failed to update the steel unit's r...