Ludhiana, Nov. 19 -- A long running technical glitch in the Punjab State Power Corporation Limited's (PSPCL) SAP system, a software used to generate meter change orders (MCOs) for new and replacement meters has left consumers in Sahnewal sub-divisions struggling for the past four months. Reportedly, the sub-division falls under the jurisdiction of the Estate division, where officials say the system error has severely disrupted the process of tracking meter replacements and issuing work orders.

According to PSPCL officials, the backend malfunction has halted the generation of essential MCOs, which are mandatory for issuing new meters to consumers whose existing meters are faulty. As a result, consumers continue to wait indefinitely for re...