Ludhiana, June 13 -- Punjab State Power Corporation Limited's (PSPCL) Aggar Nagar division office, located on Ferozepur Road, continues to be plagued by poor infrastructure and the lack of basic amenities, causing inconvenience to hundreds of visitors on a regular basis.

The facility, despite witnessing a heavy footfall of consumers who visit to pay bills, lodge complaints or inquire about services, remains in a poor upkeep. As a result, visitors often have to face inconveniences amid substandard amenities.

One of the major concerns is the lack of proper seating arrangements. Senior citizens and women visiting the various room numbers designated to specific officials are often seen standing in queues due to the absence of adequate chair...