Ludhiana, April 16 -- Corporate Consumer Grievances Redressal Forum (CGRF) of Punjab State Power Corporation Limited (PSPCL), Ludhiana, has announced a change in its official email address for public communication on Tuesday. Consumers filing complaints regarding electricity bill-related monetary disputes have been advised to use the new email ID for all future correspondence.

Officials clarified that the forum exclusively handles monetary disputes related to electricity bills, with exceptions for cases involving power theft, unauthorised use of electricity (UUE), and open access where the amount in question exceeds Rs.5 lakh. Such exceptional cases can be filed directly without routing them through the forum.

Moreover, consumers dissat...