Ludhiana, Feb. 5 -- The Corporate Consumer Grievance Redressal Forum (CGRF) in Ludhiana has pulled up the Punjab State Power Corporation Limited (PSPCL) for "failing" to properly update over Rs.44.77 lakh in security deposits of an industrial consumer in the focal point division, highlighting lapses in record keeping and delays in refunds.

The dispute revolves around M/s Transworld Enterprises which holds a large supply electricity connection with a sanctioned load of 1200 kilowatt. The company had made security deposits to the department over more than two decades, linked to multiple requests for load extensions and routine security adjustments.

Despite paying a total of Rs.44.77 lakh over the years, the PSPCL billing system reflected ...