India, Sept. 21 -- A flight operating from London to New Delhi returned to the boarding gate, after having started the pushback to proceed for takeoff, when it was discovered that one of passengers was not on the plane.
In a statement about flight AI162, operating from London's Heathrow airport to Delhi on September 21, an Air India spokesperson explained that the passenger, who was not identified, had the boarding pass scanned and was "marked as boarded, but failed to board the aircraft".
"The passenger had mistakenly proceeded to the arrivals area instead of the departure gate after having their boarding pass scanned at the gate," said the Air India spokesperson.
The aircraft returned to offload the passenger's baggage, "as per stand...
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