Lucknow, Oct. 25 -- Preparations are in full swing for the launch of Vertical Power Management System here on November 1. While officials claimed that the reform will streamline operations and improve efficiency, some say the lack of publicity and public communication has left 14 lakh electricity consumers unaware and unprepared.

Vidyut Karmchari Sanyukta Sangharsh Samiti chairman Shailendra Dubey claimed that the proposal for the vertical power management system was drafted by private companies and would be implemented without consulting stakeholders.

The new system will be managed by the Madhyanchal Vidyut Vitran Nigam Limited (MVVNL).

He also claimed that 21 help desks, which have been announced by the discom, were inadequate for 14...