LUCKNOW, Nov. 10 -- When 35-year-old Sogra Khatoon collapsed at Gomtinagar railway station on Saturday, her two young daughters - Shania, 2, and Shabba, 8 - were left crying in confusion. Responding to a Dial 112 call, constables Bulbul and Rashi Rani from Gomtinagar police station stepped in - as cops with a humane touch.

The family was on their way to Gopalganj in Bihar when Khatoon suddenly fainted on the platform. The police team rushed her to Ram Manohar Lohia Institute of Medical Sciences (RMLIMS) for treatment, while constable Bulbul stayed behind to look after the terrified children.

As night fell and the temperature dipped, the little girls began to cry from hunger and cold. Seeing their distress, Bulbul went outside the hospit...