India, June 30 -- A short video of an IndiGo ground staff member, Arun Charan, is going viral on Instagram. The clip shows him helping passengers step out of a plane during heavy rain. While others stayed dry, Arun continued to walk back and forth, holding an umbrella over travellers to keep them safe from the rain.
The video was posted by IndiGo crew member, @iammayuriarora on Instagram and is going viral for all the right reasons. Viewers are deeply moved by the quiet emotion captured in the clip.
One moment in the video shows a male passenger taking the umbrella from Arun without sharing it or even offering a thank you, leaving him standing in the rain.
Viewers online reacted strongly to this, with many expressing a sense of shame a...
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