India, Nov. 11 -- An Indian man has lauded Dubai's remarkably swift complaint response system after watching a damaged road being repaired within just a few hours. The video, shared on Instagram by Reshabh Nagpal, has drawn wide attention, with many viewers praising the city's impressive efficiency.

Nagpal explained that his friend had filed a complaint about a road riddled with potholes. He added that once the issue was logged in the official system, authorities arrived sooner than expected and immediately began the repair work. In his video, Nagpal shows workers clearing, levelling and resurfacing the damaged stretch with striking speed. He added that the entire process unfolded in real time, making the quick turnaround even more impre...