India, Nov. 1 -- The traffic police will soon start a sensitisation drive for its officials to instil a behavioural change among patrolling teams. The decision was announced on Friday after director general of police (DGP) OP Singh issued directives for "frictionless policing" in the city.

Dr Rajesh Mohan, deputy commissioner of police (DCP) (traffic), said that the police manpower will be sensitised to not unnecessarily stop commuters and to adopt proper, people-friendly patrolling practices. "Based on complaints received from commuters about officers behaving rudely during traffic checks, we have decided to start this initiative. Officers will now use polite phrases while enforcing traffic norms," said DCP Mohan.

A senior traffic offi...