India, Jan. 27 -- Gurugram The Gurugram Metropolitan Development Authority (GMDA) has created multiple options for residents to reach out to the civic agency and get their grievances addressed.

Residents can now lodge civic and other complaints using My Gururgam application developed by the authority, and on a whatsapp number. The complaints related to the GMDA and the Municipal Corporation of Gurugram (MCG) are sent to respective departments, and tracked till resolution, said a senior GMDA official requesting anonymity.

Complaints to the authority can also be lodged through the IVRS number 18001801817, WhatsApp numbers 9873353224, 7840001817; emailed -- services.gmda@gmail.com, or be shared on the GMDA's social media handles on Faceboo...