Ludhiana, Feb. 24 -- Passengers at the Ludhiana Inter-State Bus Terminus (ISBT) have voiced their concerns over the rampant encroachment on walkways by shopkeepers. Over the years, stores have steadily expanded beyond their designated spaces, leaving them struggling to navigate the crowded terminal. Despite the growing inconvenience, the lack of action has emboldened shopkeepers, who continue to flout the rules with impunity, commuters said.

According to officials within the ISBT, shopkeepers are permitted to display their merchandise within a designated range of two to three feet along a marked "yellow line". However, this marking has long faded, and the lack of enforcement has emboldened shopkeepers to occupy significant portions of th...