India, Nov. 7 -- Last-minute rush to pay electricity bills caused traffic chaos on major Gurugram stretches on Thursday. Congestion was reported outside Dakshin Haryana Bijli Vitran Nigam Offices (DHBVN) on Pataudi road, Old Delhi Gurugram road and Badshahpur-Sohna road between 9am and 1.30pm as two-wheelers and four-wheelers flocking both sides of the road.

Officials blamed the rush on commuters, who are yet to switch to smart metres. "During the last four days of bill payment, a significant number of consumers, unaware of online methods, show up to pay bills manually at counters," said Sahil Garg, sub-divisional officer at DHBVN's New Colony branch.

According to residents, people wait in long queues to make bill payment as the four su...