India, Aug. 21 -- A delivery driver in Singapore was left shocked and disappointed by his company's response when he informed them of an injury and requested that his orders be reassigned. The driver - working for Grab - was completing his shift on a rainy day when he slipped and injured his leg.
The driver, named Arif, had just delivered one order. Two new orders were automatically accepted on his behalf by the Grab app, according to a Mothership report.
When Arif realised that he would not be able to fulfil the deliveries due to his injury, he reached out to Grab support. The delivery driver assumed that his two orders would be easily reassigned to other agents after he showed pictures of his injury.
However, the support executive re...
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