India, Nov. 25 -- A Delhi-based restaurateur has accused food delivery aggregator Zomato of manipulation, claiming that his restaurant was repeatedly shown as 'unavailable' on the app. Gagandeep Singh Sapra, owner of Tadka Rani restaurant in Delhi's posh Greater Kailash 1 neighbourhood, shared video evidence to back his claims.
Sapra took a screen recording that shows him opening the Zomato app and searching for Tadka Rani. The restaurant is shown as unavailable on the app.
He then searched for a few other restaurants in the vicinity, all of which were seen as open for business on Zomato.
"Here's video proof of how rider allocation is being manipulated at Zomato," Sapra wrote while sharing the video on X. "Our restaurant is repeatedly ...
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