India, March 23 -- At the Humane Society of Tampa Bay, a pit bull named Betsy-later renamed Ghost for her striking white fur-was once a dejected face in a busy shelter. After being abandoned in a car and injured in a separate collision, she arrived at the shelter with little more than a tired, downcast expression. During intake, staff hurriedly snapped an identification photo as she underwent vaccinations and a thorough check-up.

As Regan Blessinger, the shelter's marketing and content manager, explains, "When they first come in during the intake process, they're getting shots and checked out, and it's a lot. So the pictures that the intake staff get, that's really just like an ID card. So unfortunately, sometimes the pictures don't show...