India, Nov. 20 -- A vital digital tool used by citizens to enforce traffic rules in a city where traffic chaos is increasingly becoming a feature of daily life, appears to have been revoked.

Months after the option to log a 'Civilian Report' went "under maintenance" on the Mumbai Traffic Police App, citizens have found that the option altogether vanished a few days ago. Another software application with the same provision, the MahaTrafficApp of the Maharashtra Traffic Police, continues to be "under maintenance".

Voicing a complaint of hundreds of others, an anonymous poster on X, "Public Pulse", said, "Towards the end of August, the option of logging a civilian report of a traffic violation pulled up an error saying the functionality 'i...