Chandigarh, Jan. 4 -- The district consumer disputes redressal commission-I has directed Super Donuts, a restaurant based in Sector 35, to refund Rs.15 charged as packing fees and pay Rs.2,500 in compensation to an advocate for imposing the charges without prior information.

According to the complaint, Mehak Arora, a resident of Mohali, visited the store of the opposite party (OP) in Sector 35 on September 22, 2024. Availing of an ongoing scheme, she ordered a box of donuts and fries. As the store's air conditioning was allegedly not functioning, she opted for a takeaway. Upon receiving the bill, she noticed that while the food items totalled Rs.285, an additional Rs.15 had been added as a 'packing fee' without prior disclosure.

On the ...