CHANDIGARH, June 3 -- In a move aimed at enhancing convenience for visitors, UT estate officer Nishant Yadav has introduced a rotational duty system for officials stationed at the reception counter, at UT Estate office in Sector 17.

The new arrangement, effective from June 2, aims to streamline the public service process and eliminate the need for visitors to navigate from one desk to another.

Under this system, senior assistants will rotate on a weekly basis to handle reception duties. The designated official will assist visitors with all tasks, including verifying documents and processing applications on the spot. This change is designed to reduce delays, save time and ensure immediate attention to applicants' needs.

Nodal officer Na...