Chandigarh, June 16 -- Nearly four years after a routine gallbladder surgery turned into a medical nightmare for a female patient, the District Consumer Disputes Redressal Commission-DF 1 has held a city hospital accountable for deficiency in service.

A stent inserted during the procedure had broken, leaving the patient battling complications, pain, countless visits to multiple hospitals and mounting medical bills.

Terming it guilty of causing mental agony and physical harassment to the complainant, the commission has directed Mukat Hospital, Sector 34, to pay Rs.25 lakh in compensation, along with Rs.6.37 lakh for the extra expenditure incurred due to additional treatment in Gurugram.

The complainant, Susheela, a resident of a city vi...