Chandigarh, Nov. 4 -- In a one-year review of public hearings, the Chandigarh administration reported that 757 citizens approached officials directly with grievances, with the Estate Office receiving the highest number of complaints - 30% of the total, followed by the municipal corporation at 20%, police at 15%, the revenue department and cooperative societies at 10% each, and the Chandigarh Housing Board at 5%. The remaining grievances were related to employment, education and traffic issues.

UT administrator Gulab Chand Kataria had in October last year directed all officers to remain present in their offices every Wednesday from 10 am to 1 pm to personally address public grievances, with no other meetings scheduled during this time exc...