India, Dec. 20 -- The Ministry of Civil Aviation on Friday night issued a passenger facilitation advisory to airlines amid widespread disruption to flight operations caused by dense fog and low visibility, particularly at Delhi's Indira Gandhi International Airport (IGIA).

In a post on X, the ministry said airlines have been directed to strictly comply with passenger facilitation norms in the interest of safety and convenience.

These include providing timely and accurate flight information, meals and refreshments during extended delays, rebooking or refunds in case of cancellations, and ensuring that passengers are not denied boarding after timely check-in. The advisory also mandates assistance during diversions, special support for per...