Ludhiana, Feb. 12 -- A shift to a new billing software has impacted the Punjab State Power Corporation Limited's (PSPCL) ability to generate bills, especially those of high-revenue-generating industrial units, impacting cash inflows.

People aware of the matter in the PSPCL said that the earlier bill generation was stalled for residential and non-residential connections as well, but since then, the issue has been sorted. However, the glitches have particularly affected the timely generation of electricity bills for medium and large-scale industrial consumers with sanctioned loads above 20 kW in areas where the new billing system has been implemented.

The issue started as the PSPCL moved to Oracle's cloud-based Single Billing Solution in ...