India, March 26 -- Owing to frequent accidents and protests by BEST drivers handling wet-lease buses, the Undertaking has decided to tackle the situation by taking two steps. First, it has asked depot managers to give a monthly star rating to drivers, and secondly, it has decided to issue notices to wet-lease operators to resolve whatever problems their drivers have, since the disputes between them have been tarnishing BEST's image.

"To improve the safety of passengers and reduce accidents, we are starting incentive programmes," said a senior BEST official. "We are looking to give star ratings to drivers. Every month, we will reward drivers who have a stellar record, zero accidents and have displayed good behaviour with passengers. We wi...