India, July 6 -- A Bengaluru-based travel agency has been pulled up by the city's consumer commission for unfair business practices after it withheld both the passport and advance payment of a senior citizen who cancelled her Europe trip due to health concerns, reported The Times of India.

According to the report, the 63-year-old Chandraprabha M, a resident of ISRO Layout in JP Nagar, visited the Vijay Nagar office of Chariot World Tours Ltd in March 2024 to make a routine enquiry about a European holiday. However, she ended up being persuaded to book the 'Chariot All Inclusive 18 Nights, 19 Days Europe Tour' set to begin on May 13, 2024. Claiming it was a limited-period offer, the tour staff allegedly urged her to make an instant decisi...