India, Nov. 10 -- For many Bengaluru property owners, updating property records to the government's new e-Khata system has proven to be far more difficult and expensive than initially advertised. In reality, the process involves extensive paperwork, multiple office visits, and, in many cases, hiring an agent who charges a fee based on the office location, locality, and the number of follow-ups required.

Bengaluru homeowners complain that e-Khata updates are slow and confusing, with frequent errors necessitating multiple visits to civic offices; as a result, many ultimately resort to hiring agents for assistance. One homeowner shared on Reddit that although the official online fee was just Rs.125, a spelling error in the owner's name led ...