India, Sept. 23 -- In a bid to strengthen citizen engagement and streamline grievance redressal, Bengaluru North City Corporation Commissioner Sri Pommala Sunil Kumar, IAS, has launched a dedicated two-hour phone-in programme every Friday. The initiative begins on September 26, from 11 am to 1 pm.

Through this programme, residents can directly raise complaints or requests related to civic services, including pothole repairs, street light maintenance, garbage disposal, tree pruning, mosquito control, dog bites, park upkeep, removal of illegal banners, footpath encroachments, side drain cleaning, and e-Khata issues.

(Also Read: Bengaluru's chicken rice plan for stray dogs put on hold after new civic body setup)

Every complaint will be re...