India, Sept. 20 -- A thoughtful act of service by IndiGo ground staff during rainfall has earned widespread appreciation online. As passengers prepared to board, the staff swiftly formed a protective chain with their umbrellas, ensuring that no one was drenched in the sudden downpour.

(Also read: IndiGo passenger criticises crew for 'unprofessional behaviour' during 5-hour flight delay. Airline reacts)

The incident was highlighted by Prajwal Choudhary, a resident of Siliguri, West Bengal, who shared the experience on LinkedIn. "Last week while travelling with IndiGo (InterGlobe Aviation Ltd), I witnessed something simple yet powerful. As we were about to board, the unpredictable monsoon showers came crashing down. In that very moment, t...