India, Oct. 26 -- The Bangalore Development Authority (BDA) has introduced several new reforms to make its services faster, more transparent, and more accessible to citizens.

The changes include a 24x7 helpline, monthly open houses to settle pending complaints, digitisation of all records by January 2026, and a major legal overhaul to clear thousands of old court cases, said a report by The Times of India.

Officials said the first open house was held last month, and nearly 70 old cases have already been resolved. A resident from a BDA apartment in Kengeri said that involving Resident Welfare Associations (RWAs) in these meetings could help solve many community-level issues more effectively.

At present, BDA is involved in 4,892 court ca...