India, Dec. 31 -- The 10 to 12 meter narrow road outside the Bhandup (West) railway station, where a Brihanmumbai Electric Supply and Transport (BEST) Undertaking bus ran over four people and injured 11 others on Monday, presents an image of chaos through the day. On this road is a police chowkie, a small bus chowkie, surrounded by auto rickshaws, illegal hawkers and shops that spill over a barely-there footpath which is shared by passengers queuing up for buses and pedestrians. Adding to the disarray right in the middle of the road are pillars of a skywalk, every few meters, that few use.

This road outside the railway station connects to the LBS Marg. It is here that hundreds of suburban train passengers alight to make the final leg of ...