India, Oct. 20 -- Shabnam Ansari (name changed) was prepped for surgery and wheeled into the operation theatre on three different occasions as the anaesthesiologist failed to turn up each time. Shabnam, who has been admitted to Shatabdi Hospital in Govandi, says she will never trust a civic-run hospital again.

All she needs is routine surgery for a fractured wrist but Shabnam has already spent 12 days in hospital. "When we first came in, there were no lab technicians, then the X-ray machine wasn't working. But it became really absurd when they didn't have an anaesthesiologist for the surgery. The doctors were waiting for one to turn up from Sion Hospital but they never did," Shabnam's son Javed told HT.

"My mother keeps crying, asking m...