India, Jan. 4 -- Amazon customers may receive payments from the company as part of its $2.5 billion settlement with the Federal Trade Commission (FTC). The settlement allocates $1.5 billion directly to consumers and a $1 billion civil penalty.

The case stems from allegations that Amazon used "manipulative, coercive, or deceptive user-interface designs" to enroll users in Prime subscriptions and made it difficult to cancel them. Christopher Bissex, FTC Deputy Director of Public Affairs, told CT Insider that "tens of millions" of people were affected by Amazon's practices.

The FTC complaint, filed in 2023, examined Prime enrollment and cancellation practices over multiple years.

According to the FTC complaint, the settlement concerns Pri...