New Delhi, Dec. 9 -- Around 4,500 flights were cancelled in the country in the past week due to IndiGo's mismanagement on crew rostering after new flight duty time limitations (FDTL) rules were introduced. Regulatory action to deal with the inept handling of flight cancellations that caused inconvenience to passengers will lead to further strengthening of the rights of passengers in the country, Civil aviation minister Ram Mohan Naidu told HT, adding that everyone responsible for the disruptions will have to face severe consequences.

Edited Excerpts:

What is the current scenario and when can we expect normalcy?

IndiGo has informed us that they will be operating 1750 flights today. According to the data with us (the ministry) the airlin...