Bengaluru, Sept. 24 -- A family from Sahakaranagar, Bengaluru, saw their carefully planned holiday to Bhutan unravel due to a significant flight delay, and now, SpiceJet has been ordered to pay over Rs.12,000 in compensation for the disruption.

RN Nagaraj had booked a SpiceJet flight from Bengaluru to Bagdogra on April 4, 2024, as part of a tightly scheduled holiday. The family was to proceed from Bagdogra to Bhutan the same day under a pre-booked tour package running from April 4 to 11, said a report by The Times of India.

The 1:30 pm flight was first delayed by two hours, only for the departure to be repeatedly postponed throughout the day. Eventually, the family boarded their flight at 5 am the next morning, nearly 16 hours later, th...