India, Feb. 2 -- It was on January 27, 2022, that the erstwhile government-run national carrier Air India formally came into the hands of the Tata group, forever shedding its public persona. It was a moment of great relief for the Indian government which was struggling trying to get the airline to compete unsuccessfully and a moment of pride and exhilaration for the Tata group, which reclaimed ownership of a brand and product created and shaped by its patriarch JRD Tata.

The turnaround got off to a shaky start , with the group taking time to get a new management team in place. The airline's incumbent CEO Campbell Wilson took over the reins only in July 2022, bringing with him a new head of safety Henry Donohoe; the duo and a few other se...