India, Dec. 27 -- Come 2025, Air India will focus on retrofitting its aircraft with new seats and services to elevate its service standards, chief executive officer (CEO) Campbell Wilson said on Friday.

In an internal communication to its employees, Wilson said, "...2025 will see progress on many key initiatives, such as refitting our widebody and remaining narrowbody aircraft with new seats and services, further elevating Air India's service standards, raising the bar on what we consider "good", and more consistently delivering to those new expectations. We will also strengthen and tighten our practices and processes so that we are not just consistent, we are also efficient and, ultimately, profitable."

"With Air India, Vistara, Air In...