India, May 22 -- A former contractual employee at Zepto has made serious allegations of a toxic work culture during their stint at the quick-commerce company. In a now-viral Reddit post, the person described the experience as akin to "psychological warfare". Sources familiar with the incident told HT.com that the "issue is pertaining to a contractual employee and that particular vendor's ecosystem. No on-roll Zepto employee is directly involved in this incident".

Among several allegations, the B.Tech graduate said their managers were "straight-up abusive" and that because it was a contract role, the employee had no HR support or grievance redressal.

The former contract worker said they accepted the job offer as they were "broke, jobless...