India, Dec. 13 -- As artificial intelligence (AI) permeates every sector of the global economy, one trend is beginning to stand out as the next major inflection point: AI agents. More than just sophisticated scripts or automated workflows, AI agents represent a new class of autonomous digital workers capable of reasoning, decision-making, and executing multi-step tasks with minimal human intervention.

What was once theoretical is rapidly becoming essential. Across information technology (IT) services, product engineering, finance operations, customer support, and enterprise automation, AI agents are quietly reshaping how work gets done-and how professionals must prepare for the decade ahead.

For years, organisations invested heavily in ...