India, Feb. 26 -- Bharatiya Janata Party's national spokesperson Jaiveer Shergill on Tuesday came down heavily on Air India over poor service, including "broken seats", calling it the "worst airline". In a strongly worded post on X (formerly Twitter) Jaiveer Shergill said if there was an Oscar equivalent for worst airlines, Air India would win in all categories.

Without giving much detail of an incident that triggered such a strong jibe, Shergill said the airline has "broken seats, worse staff, pathetic on ground support staff and give two hoots about customer service" as some of the reasons for his sharp criticism.

He added that flying through Air India was not a pleasant experience; it "broke all records" on Tuesday.

Air India respon...