Ludhiana, Jan. 30 -- Despite repeated assurances by the district administration to make the Ludhiana interstate bus terminal disabled friendly and a public announcement by the state transport minister promising an upgrade of the terminal along with improvement of basic amenities, daily commuters continue to face inconvenience as visible changes on the ground remain limited.

Although tactile pathways have been installed at the bus stand as part of ongoing accessibility works; passengers including senior citizens, women and persons with disabilities, say the overall condition of the bus terminal has seen little meaningful improvement. Long standing issues such as uneven and broken flooring, inadequate seating, poorly maintained washrooms a...