India, Oct. 30 -- Starting November 1, the Paschimanchal Vidyut Vitran Nigam Limited (PVVNL) will introduce a "Functional Specialisation-Based Work System" across Gautam Budh Nagar district to improve efficiency and customer service in electricity distribution, officials said on Wednesday.

The initiative, officials said, is aimed to ensure a timely resolution of consumer complaints and better coordination in power supply management across Noida, Dadri, and Jewar regions.

Under the new system, eight functional specialisation-based electricity distribution centres (33/11 kV substations) are being set up across the district.

These centres will operate under a new structure where each officer and assistant engineer will be assigned specifi...