Ludhiana, April 15 -- ludhiana@hindustantimes.com

The two lifts installed at Ludhiana's Inter-State Bus Terminal (ISBT) to facilitate the movement of elderly and differently abled passengers have been lying defunct since 2012, defeating the very purpose of their installation.

Located near the staircase leading to the Mini Bus Stand, the lifts were meant to provide a more accessible route for commuters. However, with the lifts lying unused, passengers, especially those carrying heavy luggage, are left with no choice but to struggle up the steep staircases to reach the upper platforms.

According to Punjab Roadways officials, the lifts were installed with an investment of over Rs.60 lakh and have been lying defunct since 2012. They furthe...