India, June 21 -- Swiggy Food and Marketplace CEO Rohit Kapoor has shared an unusual but "huge" compliment he once received from a customer, who referred to the platform as "Ramu Kaka" for its users.
Speaking to Mashable India, Kapoor discussed how he saw Swiggy's brand persona and its mission for its customers. Using the unusual compliment a customer once shared as an example, the CEO explained the goals his team strives to achieve.
"You are the best Ramu Kaka we ever had. I felt happy about it. If we can help you lead your life better, then that is a huge compliment," Kapoor said, cherishing the comparison to the loyal servant archetype in Bollywood movies.
Kapoor clarified that he doesn't view Swiggy as merely a "food delivery servi...
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