India, March 13 -- An Airtel employee in Mumbai went viral on social media recently after a video was posted of her refusing to interact with a customer in Marathi.

In the video, the employee responds to a customer's complaint, saying, "Why should I speak in Marathi? Where is it written to speak Marathi in Maharashtra? You should speak to me properly."

She added, "Marathi is not important to me. We live in Hindustan and anyone can use any language."

The customer, stated in the video, that the employee was neglecting to address his grievances and had screamed at him.

"Why should I speak in Marathi? Have you bought, or do you own Maharashtra? Are you going to tell me where to work and not to work? Recording is not allowed, or I will cal...