India, May 21 -- Karnataka Chief Minister Siddaramaiah on Wednesday condemned the conduct of a State Bank of India (SBI) branch manager in Anekal taluk, who allegedly refused to speak in Kannada during a confrontation with a customer, a video of which went viral on social media, sparking widespread outrage.

In the now-viral video, recorded at the Surya Nagar branch in Anekal, the woman manager can be heard repeatedly insisting that she would not speak in Kannada and would only converse in Hindi.

The customer, invoking Reserve Bank of India (RBI) guidelines, argued that bank officials are expected to communicate in the regional language. Despite this, the manager stood her ground, igniting anger among Kannada activists and pro-Kannada gr...